This Unit shall be headed by a Director appointed by the Hospital Governing Board to control and supervise the provision and proper functioning of ICT Services and shall perform the following activities: -

  • Provide user support services;
  • Carryout minor repairs of ICT equipment and systems;
  • Develop and implement programs for security of ICT infrastructure and systems;
  • Develop and implement appropriate databases to optimize computerized system in health service delivery;
  • Integrate ICT operations, computer hardware, operating systems, communications, software applications and data processing;
  • Oversee proper functioning of ICT infrastructures;
  • Assess service rendered by external IT contractors;
  • Administer Service Level Agreements supplied by IT systems vendors; 
  • Develop and implement training programs for IT infrastructure users;
  • Provide advice on all matters relating to ICT;
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